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If you have any questions about the bonus, or the terms, feel free to contact our 24 hour customer service staff, either by telephone, e-mail or via the chat feature in the casino (Just look for the ‘Live Support’ button in the top right hand corner). If, after reading the terms and conditions, you would rather play without the bonus, again, please contact our staff to have it removed from your account before you start playing. English Harbour offers many services, including: A FREE online casino software download that offers over 45 of the best games available online. A completely secure audit trail, available online, detailing your full playing history. 24-hour support, which means players always get live assistance. Security It is important that players feel safe placing bets, especially while playing casino games conducted through a computer network. English Harbour Casino prides itself on our reputation of fair play and guaranteed secure online transactions. EH New Ventures Inc. and Virtual Exchange employ a variety of security measures to maintain the safety of your information. Virtual Exchange's transaction management system utilizes proprietary security software and 128-bit encryption on the Secure Socket Layer (SSL) 3.0 to protect all information sent over the Internet. That means that information you exchange with the Virtual Exchange servers is encrypted when it travels between your desktop and their server. Virtual Exchange employs a zero tolerance policy for fraud. All fraudulent activity will be reported for criminal prosecution. Code of Conduct As a member of the IGC, the Interactive Gaming Council, we support the IGC's effort in developing methods of approving fair gambling services on the net. We fully support IGC's "Code of Conduct" for Internet gambling operations. |